FAQs Q.
- Can I change my attorney and how often? A.
- Yes. As often as you like, without limit. Simply contact Legal Eagle's customer
service. Q. - Must I always use
the attorney referred to me in my welcome letter? A.
- No. This attorney either matches the criteria you asked for in your initial
application and/or is a general practitioner that can usually assist you in completing
your Free simple will, as well as consult with you on many different legal issues.
You may change your initially referred attorney for any reason, at any time, and
make use of as many attorneys in the network as you like. Q.
- How close will my attorney be to my home or office? A.
- In all cases we try to refer an attorney to a member that is as close as possible.
We guarantee a 30 mile limit. It is well worth the trip if a member can save thousands
of dollars. Additionally, a great deal of the legal care required by members can
be handled over the phone, fax and/or by email. Items such as document review,
consultations and Free simple wills are perfect examples. Q.
- Do plan attorneys have to take my case? A.
- No. A plan attorney, after providing you with a free consultation may determine
that your particular legal issue does not warrant any further action. If you disagree
with the plan attorney, feel free to call Legal Club for another attorney referral
for another legal opinion. You may do this as often as you like. In other cases,
the law firm or attorney you were referred to may simply be too busy to give your
situation the proper attention it deserves. If this happens, they have been instructed
to have you call Legal Club for a new referral. Q.
- Can plan attorney ask me for a retainer? A.
Yes they can. Upon completion of a free consultation, you and your attorney may
decide to proceed with further legal action. This could require a substantial
amount of hours being spent on your case by your plan attorney. If such a situation
arises, your plan attorney may ask for a retainer based on the estimated number
of hours he or she thinks the case will take. As a plan member the retainer will
be calculated using the rate of $75.00 per hour. Q.
- What can't I use the plan for? A.
- The services of your attorney can not be used to adversely affect your employer,
the agent who sold you this program or Legal Club of America. Q.
- Is this plan insurance? A.
- No. Our plan is a Group Legal Service program that is not insurance in any of
the 50 states. |